Beyond Transactions: The Vital Role of RTAs in Investor Servicing

Picture a scenario where a long-term HNI client calls in a panic because their consolidated account statement shows a discrepancy in a legacy investment. As a distributor, your first instinct might be to call the AMC,...

Mastering the Role of KRAs in Your Advisory Workflow

Consider a situation where a long-term HNI client, who has been investing across multiple mutual fund houses for a decade, abruptly informs you that their bank statements show a mismatch in their registered address and...

Mastering the Transmission Process: A Guide for Responsible Distributors

Consider a long-term client who suddenly passes away, leaving behind a portfolio of mutual fund units held in a sole name without an explicit nomination. You are contacted by the grieving family, who are confused about...

Mastering KRA Compliance for Seamless Investor Lifecycle Management

Picture this: you have spent years building a relationship with a high-net-worth family, managing their diverse portfolio across large-cap and balanced advantage funds. Suddenly, the primary holder passes away, and the...

Mastering the Transmission of Units: A Guide for MFDs

Picture this: a client calls you in a state of confusion after the sudden passing of their spouse. They have realized that several mutual fund folios were held solely in the deceased’s name, and they are now worried...

Mastering the Transmission of Units: A Guide for MFDs

Consider a client who calls you in distress because a family member, who held a significant portfolio in a diversified equity fund, has passed away. As an MFD, your initial instinct may be to focus on scheme performance,...