PASS Securities Operations and Risk Management Examination Difficulty: Beginner 2 Questions   5 min read
📌 Chapter 2.3 — ISSUERS

Consider the frantic atmosphere in a back-office operations desk when a client calls, confused about why their demat account has not yet reflected the shares allocated in a recent initial public offering. While the client sees only the result, your role as an operations professional requires you to look behind the curtain at the complex ecosystem of intermediaries that made that allocation possible.

From the Merchant Banker who structures the issue to the Registrar and Transfer Agent who reconciles the allotment, every player has a distinct legal and operational mandate that dictates how funds and securities eventually move across the clearing corporation’s network.

In a standard book-built issue, the Merchant Banker acts as the lead manager, conducting the due diligence and coordinating the entire offering process under SEBI’s regulatory gaze. However, they do not act alone; they rely on Syndicate Members to interface with investors and collect application money through the Application Supported by Blocked Amount (ASBA) process. As an operations lead, understanding that the Registrar serves as the bridge between the issuer and the depository is critical.

When a discrepancy occurs during the credit of shares to the client’s beneficiary account, it is often a breakdown in the communication flow between the Registrar and the National Securities Depository Limited (NSDL) or Central Depository Services Limited (CDSL) that you are actually investigating.

Think about the operational friction that arises when a block is not released properly in a client’s bank account after an IPO allotment. If you fail to distinguish between the roles of the Banker to the Issue—who manages the fund collection—and the Registrar—who manages the allotment logic—you might spend hours searching for transaction IDs in the wrong system.

By mastering the specific responsibilities of these intermediaries, you transition from a person who simply monitors logs to an expert who can diagnose settlement delays and protect the firm from potential client grievances or regulatory non-compliance. Always remember that for every rupee a client invests in a new issue, your ability to map the intermediary chain is the final safety net ensuring the integrity of the market transaction.


Nuance

⚠️ Nuance
Many candidates confuse the Merchant Banker, who acts as the primary orchestrator of the issue, with the Stock Broker, who merely facilitates the client’s bid entry. While a broker is the point of contact for the investor, they possess no authority over the allotment process or the compliance reporting to SEBI. A common misconception is that the broker manages the entire issue lifecycle; in reality, their role is confined to order transmission and client KYC verification, while the heavy lifting of regulatory compliance and price discovery is legally delegated to the Merchant Banker and the Registrar.

Check Your Understanding

Practice Question 1

In the context of a public issue, which entity is primarily responsible for the final reconciliation of shares and the communication of allotment status to the depositories?

Practice Question 2

Which of the following describes the correct role of an ASBA-registered intermediary during a book-built public issue?


This is a companion read for Section 2.3 — ISSUERS from PASS Securities Operations and Risk Management Examination by Akhilesh Gururani, available on Amazon Kindle.

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